Shopping Guide

1. Preparing for Your Purchase

Review Product Information

Before making a purchase, carefully read the product page and review the available details, including:

  • Product name, photographs, and description.
  • Dimensions, color, materials, and other published specifications.
  • Included items, assembly information, and other product notes, where provided.
  • Listed price and product availability.

Please rely on the information published on the relevant product page when evaluating a product.

Choose Furniture for Your Space

Consider your room layout, available space, and everyday needs before selecting furniture.

We recommend measuring the intended placement area and checking doorways, hallways, stairways, and other access routes to ensure the furniture can be moved into your home.

Review Price and Availability

Product availability and displayed information may change. Before placing an order, review the current product details and confirm the final order total shown at checkout, including applicable shipping charges and taxes displayed there.

2. Shopping Cart and Order Confirmation

Add Items to Your Cart

After selecting a product, add it to your shopping cart using the options available on the website. Review your selections before proceeding to checkout.

Review Your Order

Before submitting your order, check the following information carefully:

  • Product names, quantities, and selected specifications.
  • Product prices and order subtotal.
  • Applicable shipping charges and taxes displayed at checkout.
  • Recipient name, complete shipping address, ZIP code, and contact phone number.
  • Final order total and payment information.

Accurate contact and shipping details help reduce the risk of processing or delivery issues.

Submit Your Order

Once you have reviewed all details, follow the instructions displayed on the website to submit your order and complete payment.

Pay attention to the order confirmation information provided by the website. Submitting an order does not necessarily mean it has been accepted, so please refer to the available confirmation details when checking its status.

Check Delivery Information

We ship within the United States. Please confirm that your shipping address is complete and accurate before submitting your order.

Our standard shipping terms are:

  • Orders under $85: $10 standard shipping fee.
  • Orders of $85 or more: Free standard shipping.
  • Order processing: Generally 1–3 business days.
  • Processing schedule: Orders placed before 6:00 PM Eastern Time begin processing the same day. Orders placed after 6:00 PM Eastern Time, on weekends, or on holidays begin processing the next business day.
  • Estimated transit time: 8–15 business days after shipment.
  • Carriers: DHL Express, UPS®, and FedEx, depending on the shipment.

Processing time and transit time are separate. Delivery estimates are not guaranteed arrival dates and may be affected by carrier operations, weather, or other circumstances.

Track Your Order

After submitting your order, keep the available order confirmation information for reference. If tracking information is provided after shipment, use it to follow your delivery progress.

If you notice an incorrect shipping address, payment issue, or delivery problem, contact us as soon as possible. Any available options may depend on the order status and applicable shipping arrangements.

3. Choose a Payment Method and Complete Payment

Accepted Payment Methods

We accept the following credit and payment cards, subject to availability at checkout:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club

Please select an available payment method at checkout and follow the instructions displayed on the website.

Review Your Payment Details

Before completing payment:

  • Confirm that the order total is correct.
  • Check that your payment information has been entered accurately.
  • Ensure your card is valid and has sufficient available funds or credit for the transaction.
  • Review the products, quantities, shipping address, and other order details one final time.

If Your Payment Fails

If a payment cannot be completed, check the information you entered and confirm that your card is valid and available for the transaction. If the issue continues, contact your card issuer or our customer support team for assistance.

Please refer to the order confirmation information displayed by the website to determine whether your order was successfully submitted. Do not assume that an unsuccessful payment attempt has created a completed order.

4. Contact Us

If you have questions about product information, the shopping process, order status, payment, or delivery, please contact us. We will assist with your inquiry in accordance with our available services and applicable policies.

Address: 2511 White Magnolia Way, Sanford, FL 32771, USA
Phone: +1 (407) 325-1962   
Email: solutions@rionfiorasair.com  
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (Central Time, CT)